Privacy policy

Last updated: 22 September 2026

1. Data controller

MissBelleza
Address: Plaça Espanya, 2, 46970 Alaquàs (Valencia), Spain
Email: missbellezastore@gmail.com

2. What data we process

  • Contact and shipping details: name, address, email and phone.
  • Order details: products, amounts, purchase and return history.
  • Payment details: processed directly by the payment provider; we never see or store your full card number.
  • Browsing data: IP address, device and website usage, through cookies (see our Cookie policy).
  • Communications: whatever you write to us when contacting customer service.

3. Why we use it and legal basis

  • To manage your order, payment, shipping and returns — performance of the contract (Art. 6.1.b GDPR).
  • To answer your questions — performance of the contract or your consent.
  • To send you news and offers — only with your consent; you can unsubscribe at any time from the link in each email (Art. 6.1.a GDPR).
  • Analytics and advertising cookies — only with your consent in the cookie banner.
  • To prevent fraud and keep the store secure — legitimate interest (Art. 6.1.f GDPR).
  • To meet tax and accounting obligations — legal obligation (Art. 6.1.c GDPR).

4. How long we keep it

Order data is kept for as long as needed to manage the order and then for the legal retention periods (generally up to 6 years for commercial and tax obligations). Marketing data is kept until you withdraw your consent.

5. Who we share it with

  • Shopify, the platform that hosts the store and processes payments.
  • Suppliers and carriers that prepare and deliver your order; they only receive the data needed for shipping.
  • Public authorities, when required by law.

Some of these providers may be outside the European Economic Area (for example, in the United States or China). In those cases transfers are made with the safeguards provided for in the GDPR, such as the European Commission’s standard contractual clauses.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent at any time, by writing to missbellezastore@gmail.com. If you believe we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es) or the authority in your country.

7. Minors

This store is not aimed at children under 14 and we do not knowingly collect their data.

8. Changes to this policy

We may update this policy. Any changes will be published here with their update date.